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| Guest Review: 1 |
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Posted Date: 2012-04-23 |
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| Stayed at the Pullman 3 times; first two times in the Residence tower, the other in the older section. This review is for the newer Residence section (I would rate the older section a 2 out of 5, so make sure when you book to specify you want accommodation in the Residences). The residence rooms are beautifully appointed with all modern amenities and comfort. Very spacious and comfortable with expansive views. Recommend without hesitation. Great hotel staff! |
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| Guest Review: 2 |
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Posted Date: 2012-04-21 |
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| Staff need to have starsTrainer. |
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| Guest Review: 3 |
by Peter D of
Gold Coast, Australia |
Posted Date: 2012-04-04 |
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| If you avoid rooms on lower floors near lifts - these are very noisy - the hotel is comfortable, friendly, with good food and bars. The locatin is good, just out of the main CBD street, but next to parks.
Minor problems with irons were fixed quickly and they did move me to a much quieter rom once I complained. |
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| Guest Review: 4 |
by kaare h of
norway |
Posted Date: 2012-03-23 |
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| maybe breakfast could be included in hotelprice |
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| Guest Review: 5 |
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Posted Date: 2012-03-21 |
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| This hotel was beautiful and the service was great. The room was large and extremely clean, and we even had a balcony with views of the city. The only downsides were that the mattress was a bit hard and the hotel was up an incredibly steep hill (although there were a lot of steep streets in Auckland). We loved our stay here and would absolutely recommend it to others. |
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| Guest Review: 6 |
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Posted Date: 2012-03-20 |
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| Lovely room, very comfortable bed, very nice gym and pool. Friendly and helpful staff. Lovely! |
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| Guest Review: 7 |
by Don J of
Huntington Beach, california |
Posted Date: 2012-03-03 |
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| We realy liked this hotel. Nice location, you can walk to the sights from here. Room was small but adaquate with big, modern bathroom. Balconies have views of city or bay and vary in size. Nice lobby. The restraunt was overpriced, but the food was excellent . The spa was first rate with an indoor pool, open air on one side, The staff was excellent. Helpful and quick to solve any problems. |
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| Guest Review: 8 |
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Posted Date: 2012-02-29 |
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| Stayed for 3 nights and had a great stay. Staff are very friendly and helpful. Awesome breakfast . Comfortable room. Will be back for sure. |
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| Guest Review: 9 |
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Posted Date: 2012-02-22 |
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| This isa ggood quaolity hotel in an excellent location. Excellent pool , spa , sauna and gym areas. Very convenient to Auckland University. |
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| Guest Review: 10 |
by John H of
Melbourne |
Posted Date: 2012-02-21 |
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| The room description on the booking clearly states the following details:
2 double beds.
City view and/or Sea view.
Upon check-in, I was advised that there were 2 single beds. I advised the clerk that the details they display are for 2 double beds, hence I had booked this room. I was told that they do not have any rooms that have that configuration.
In addition, the view was of the back of the hotel and not city/sea views in the slightest.
These issues are important, and I certainly wouldn't expect a 5*hotel to have these incorrect on a booking partners site.
Additionally, the quoted information around NZ$15 for self park is incorrect, as the price is indeed NZ$25.
My parents run a hotel in the UK and we also use booking partners, so I know how easy it is to ensure this information is maintained to ensure that guests know what to expect when they arrive.
There are plenty of other cheaper alternatives I could have booked, for example the Mecure on Queen Street, which did offer 2 double beds in a room, which is what I required - and only wish I had booked with them.
I stay in Hotels nearly every week for work/leisure. The service at this hotel is LESS than 5 star. |
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